Chapter 3A - Section 3a.5Client Outreach

The above Table (3 A.10) shows that the on-balance-sheet (On-BS) portfolio serves the majority of clients, with 299 lakh clients, compared with 89 lakh clients under Off-BS portfolios, taking the total to 388 lakh clients. Microfinance loans account for the vast majority of clients in both On-BS and Off-BS portfolios. Institutions with portfolios above ₹5,000 crore serve 264 lakh clients, or about 68% of the total, highlighting the strong concentration of client outreach among larger MLIs.

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Performance of NBFC-MFIs in Microfinance

3.A.5 Client Outreach

Table 3.A.10 Distribution of Active borrowers
Size No. of Clients (in Lakh) under On-BS Portfolio No. of Clients (in Lakh) under Off-BS Portfolio Total No. of Clients
Microfinance Loan Non-microfinance Loan Total Microfinance Loan Non-microfinance Loan Total
<₹100 Cr. 3.2 0.5 3.7 1.1 0.1 1.2 5
₹100 Cr.-₹500 Cr. 6.1 1.2 7.4 5.7 0.9 6.6 14
₹500 Cr.-₹2,000 Cr. 21.1 1.9 23.1 11.0 1.7 12.7 36
₹2,000 Cr. - ₹5,000 Cr. 53.7 2.8 56.5 9.9 3.0 12.9 69
>₹ 5,000 Cr 197.9 10.3 208.2 38.7 17.2 55.9 264
Total 282 17 299 66 23 89 388
Percentage 94% 6% 74% 26%

The above Table (3 A.10) shows that the on-balance-sheet (On-BS) portfolio serves the majority of clients, with 299 lakh clients, compared with 89 lakh clients under Off-BS portfolios, taking the total to 388 lakh clients. Microfinance loans account for the vast majority of clients in both On-BS and Off-BS portfolios. Institutions with portfolios above ₹5,000 crore serve 264 lakh clients, or about 68% of the total, highlighting the strong concentration of client outreach among larger MLIs.