SRO Activites
Self – Regulatory Organisation (SRO) – Monitoring the Industry, Implementing Best Practices
Sa-Dhan has been recognized by the RBI as a Self – Regulatory Organization (SRO) for the microfinance sector in the year 2015 to administer industry regulations, tools and performance standards for effective monitoring of MFIs, their compliance with regulations and Code of Conduct in the best interest of clients. As an SRO, Sa-Dhan has been at the forefront to formulate and administer industry regulations, tools and performance standards for effective monitoring of MFIs, their compliance with regulations and Code of Conduct in the best interest of clients. Sa-Dhan is committed to develop the Indian microfinance sector on professional, healthy and ethical lines. As an SRO Sa-Dhan regularly makes Field Assessment Visits, has developed a Self-Assessment and Monitoring Tool, Analyses risk at Institutional level, regularly conducts in-depth study on status of microfinance at the district level, created Credit Assessment Framework.
The Compliance officer is responsible for ensuring that all SRO processes and procedures comply with the standards and regulations and liaising with RBI.
In case of any complaints /grievances are not resolved satisfactorily or responded to by the MFIs, the client may escalate to GRO to get it resolved.
- Enforcement Committee
- Grievance Redressal Committee

SRO Committee Members
Enforcement Committee

N Srinivasan
Former CGM,
NABARD and International Consultant

P R Ravi Mohan
Chairman,
ESAF Small Finance Bank

Ravi Kishan Takkar
Former CMD,
UCO Bank

Nanaiah Kalengada
Former MD,
Equifax India

Animesh Chauhan
Former CMD,
Oriental Bank of Commerce
Grievance Redressal Committee

U S Paliwal
Former ED,
RBI

Purvi Bhavsar
MD,
Pahal Financial Services Pvt Ltd

Mukul Jaiswal
MD,
Cashpor Micro Credit

Suresh Krishna
Former MD,
Credit Access Grameen Pvt Ltd