Sro – Sa-Dhan

SRO Activites

Self – Regulatory Organisation (SRO) – Monitoring the Industry, Implementing Best Practices

Sa-Dhan has been recognized by the RBI as a Self – Regulatory Organization (SRO) for the microfinance sector in the year 2015 to administer industry regulations, tools and performance standards for effective monitoring of MFIs, their compliance with regulations and Code of Conduct in the best interest of clients. As an SRO, Sa-Dhan has been at the forefront to formulate and administer industry regulations, tools and performance standards for effective monitoring of MFIs, their compliance with regulations and Code of Conduct in the best interest of clients. Sa-Dhan is committed to develop the Indian microfinance sector on professional, healthy and ethical lines. As an SRO Sa-Dhan regularly makes Field Assessment Visits, has developed a Self-Assessment and Monitoring Tool, Analyses risk at Institutional level, regularly conducts in-depth study on status of microfinance at the district level, created Credit Assessment Framework.

Industry Code of Conduct (CoC)
SRO(Certificate)
District-wise Interest Rate's
Compliance Officer: Mr Chandan Thakur(Chandan@sa-dhan.org)

The Compliance officer is responsible for ensuring that all SRO processes and procedures comply with the standards and regulations and liaising with RBI.

Grievance Redressal Officer (GRO): Mr Ardhendu Nandi ( nandi@sa-dhan.org )

In case of any complaints /grievances are not resolved satisfactorily or responded to by the MFIs, the client may escalate to GRO to get it resolved.

The SRO function is governed by two committees. The committees provide direction and guidance to the SRO team to carry out the SRO function effectively.
  • Enforcement Committee
  • Grievance Redressal Committee

SRO Committee Members

Enforcement Committee

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N Srinivasan

Former CGM,

NABARD and International Consultant

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P R Ravi Mohan

Chairman,

ESAF Small Finance Bank

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Ravi Kishan Takkar

Former CMD,

UCO Bank

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Nanaiah Kalengada

Former MD,

Equifax India

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Animesh Chauhan

Former CMD,

Oriental Bank of Commerce

Grievance Redressal Committee

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U S Paliwal

Former ED,

RBI

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Purvi Bhavsar

MD,

Pahal Financial Services Pvt Ltd

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Mukul Jaiswal

MD,

Cashpor Micro Credit

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Suresh Krishna

Former MD,

Credit Access Grameen Pvt Ltd

Registration

Early-bird Registration will start on 11th August 2023. This will ensure your confirmed participation.  All delegates will be provided a digital pass to attend the conference. The registration form can also be downloaded from the Sa-Dhan website. There is also a provision for spot registration at the conference venue.

Registration Fee Covers
  • Admission to the Conference Sessions
  • Lunch and refreshments during the Conference
  • Networking Platform
  • Conference Kit
  • Complimentary Copy of Bharat Microfinance Report – 2023
Registration fees can be paid through Demand Draft / Online Payment. International payments can only be made through wire transfer.
Please be noted that the fee doesn’t cover accommodation.
REFUND POLICY: Requests received in writing before 15th October 2023 will be considered for cancellation. A 10% handling charge would be deducted from the registration fee and the balance refunded by cheque. No amount will be refunded after. The registration form with the payment details should be sent to conference@sa-dhan.org